Thank you for visiting Middie and Kai Pet Supply!
We strive to give you a unique and diverse selection of exciting products that will improve you and your pet's lifestyle. We're always available to answer any questions you may have, so please feel free to reach out by using our Contact Us page. If there is a product you would like to see on our marketplace, let us know! We would love to hear about your recommendations.
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Frequently Asked Questions
Our goal is to give you a great shopping experience for you and your pet. Here are some commonly asked questions about our online store.
Do you ship overseas?
Yes, we ship all over the world. Additional shipping costs will apply for orders outside of the US. Shipping charges will be calculated at checkout. Be sure to take advantage of our free shipping for orders over $45.
How long will it take to get my orders?
Delivery time will depend on your location. Most orders are processed within 24 hours and will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details and tracking will be provided in your confirmation email.
Do you accept returns?
Yes, if you are ever unhappy with your purchase, simply request a return and we will provide return shipping info and a full refund.